Privacy Policy

Shutters, Security Doors And Grilles Specialist

At Securetec, accessible from , one of our main priorities is the privacy of our visitors. This Privacy Policy document contains the types of information that is collected and recorded by Securetec and how we use it.

We at Securetec consider privacy policy as a mandatory part of our operations and ensure to abide by all of the clauses that are in favour of both Securetec and our respective clients.

This document informs our respective clients (you) about our policies in regards to the collection of consumer data, and the use and disclosure of personal data that are required during the process of consuming our service. Your data is used by us to deliver and enhance the product or service. You consent to the collection and use of information in line with this policy by agreeing to this form.

Why does Securetec prioritise privacy policies?

We believe in the importance of a consumer’s privacy. As we interact with consumers directly by providing services on a retail basis, we highly understand the value of it. Securetec has chosen to follow Australian Privacy Principles (APPs) in the Privacy Act. The APPs monitor our process of collecting, using, disclosing, storing, securing, and disposing of data that we collect from our clients.


By using our website, you hereby consent to our Privacy Policy and agree to its terms.

What data do we collect?

While using our service we may request of you a few personal details such as name, address, state, province and etc. This is to avoid any confusion between other parties; that will make it easy for us to identify them.

Tracking and Cookies Data

We use cookies and similar tracking technologies to track the activity of our website and deliver perfect service and awareness to our respective clients. Like any other website, Securetec uses ‘cookies’. These cookies are used to store information, including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

What is the purpose of collecting this data?

  • To provide better service and maintain consistency with our respective clients.
  • To ensure clients receive what they look for, instead of irrelevant content.
  • To keep our clients informed about the changes, developments, and updates.
  • To make it easier for our clients while communicating with the customer support team.
  • Securetec follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this, and it’s a part of hosting services’ analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is to analyse trends, administer the site, track user’s movements on the website, and gather demographic information.

Third-party disclosure

Securetec does not trade customer data to any third parties. However, there is such situations that may occur that involve any legal formality to be sorted, and below are a few situations in which we may share customer details with the knowledge of the respective customer in good faith belief, understanding the necessity:
  • To comply with any legal obligation.
  • To protect and defend the rights or property of Securetec
  • To avoid or investigate any possible wrongdoing in connection with the services provided.
  • To protect against legal liabilities.
  • Google is one of the third-party vendors on our site. It also uses cookies, known as DART cookies, to serve ads to our site visitors based upon their visit to and other sites on the internet. However, visitors may choose to decline the use of DART cookies by visiting the Google ad and content network Privacy Policy at the following URL
  • Third-party ad servers or ad networks use technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Securetec, which are sent directly to users’ browsers. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalise the advertising content that you see on websites that you visit.
  • Note that Securetec has no access to or control over these cookies that are used by third-party advertisers you can choose to disable cookies through your individual browser options. For more detailed information about cookie management with specific web browsers, it can be found on the browsers’ respective websites.

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Securetec does not knowingly collect any Personally Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will use our best efforts to promptly remove such information from our records.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

Pay In Installments With "Zero Interest"


Google "Reviews"

Derwin Or
Derwin Or
I needed a couple of slats to replace existing broken ones. Called up and although they didn't have the exact ones, they recommended something that would work. They were able to measure, cut and also provide replacement clips and caps. How much? For freeeeeeeeeee. I installed them today and they work perfectly fine. Definitely not even going to bother with anyone else after this experience. Really really made my day. I'll be dropping off beer next week for you!
I can't thank Bob enough for being so kind, attentive and just an absolute pleasure to deal with. Bob was highly professional, super understanding and promptly organised 'Joe' to attend my home the next day to repair a faulty security door. Joe was also super nice. I would strongly recommend Securetec Roller Shutters to any prospective client. 5 *****
Sante Agostino
Sante Agostino
We had eight widow roller shutters installed. We are very happy with the result. Bob is excellent and really knows his stuff. The installers Goran, Andrew and Nick were fantastic. Do yourself a favour and skip all the fly by nighters and make sure you at least consider Securetech, you will not be disappointed.
Chris Rasmussen
Chris Rasmussen
We had an issue with our existing blinds from another company (not Securetec) but that company provided an almost non-existent level of support for what turned out to be a basic issue. I called Bob to see if he could help and found him to be professional, approachable, courteous and more than willing to help even though we hadn't even bought anything from him. From asking for a photo of the issue to sending that photo around his colleagues I can confidently say that Bob's level of customer service is far beyond what it needs to be. We'll be needing more shutters soon and I'll be making the first call to Bob and his team. Thanks for the great experience, even as someone that's not even a customer yet.
Emma Young
Emma Young
Bob and the team at Securetec are awesome at what they do! Have had two sets of roller shutters installed at our property with them now, on two different occasions and both times it's been a breeze. Quick, easy and thorough install. Bob is an absolute pleasure to deal with, from start to finish. Even delayed invoicing me for a month when I came home from a short hospital stay, an absolute gem in the business that you wouldn't find elsewhere! Highly recommend.
Sarah Hl
Sarah Hl
Thank you to Bob and the Securetec Roller Shutter team. Bob gave us instant ease when we met him, very genuine and trusting attitude. Bob was responsive and in contact throughout the quote, installation and after the work was all finished. The shutters were installed a day after we called him and the electronic switches took a week later due to weather. Even when the raining stopped the electrician, Bob was giving us updates on when they would come and who, by name, would be arriving on the property. In contrast, to other quotes in the area, we found Bob had the best value for money and sturdy shutters. Very happy customer! Even installed a dog door for us too. I have recommended Bob and the team to others already but the shutters sell them selves when people see them. Thank you for making us feel more secure in our home and to stop the heat from getting in for Summer !
Very happy with Securetec. The guys completed a tricky retrofit roller repair/conversion job in my home involving drilling through walls and high ladder climbing and challenging electrics in fine style. Very quick, polite and professional. Recommended.
Steven Zagami
Steven Zagami
For all your roller shutter and window need it’s as easy as 1,2,3 1-Call Bob 2-Tell him what you want 3-Book in the install Trust me guys, look no further, Securetec Roller shutters are Melbourne’s best
Sattar Heaidari
Sattar Heaidari
Bob and his team where great did a great job & good price
Brentan Amadori
Brentan Amadori
Really great experience. Bob was super knowledgeable and explained everything really well. The team who installed everything were also great and the price and quality was fantastic!