Trustindex verifies that the original source of the review is Google.
I needed a couple of slats to replace existing broken ones.
Called up and although they didn't have the exact ones, they recommended something that would work.
They were able to measure, cut and also provide replacement clips and caps. How much? For freeeeeeeeeee.
I installed them today and they work perfectly fine.
Definitely not even going to bother with anyone else after this experience.
Really really made my day. I'll be dropping off beer next week for you!
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Fiona
Trustindex verifies that the original source of the review is Google.
I can't thank Bob enough for being so kind, attentive and just an absolute pleasure to deal with. Bob was highly professional, super understanding and promptly organised 'Joe' to attend my home the next day to repair a faulty security door. Joe was also super nice. I would strongly recommend Securetec Roller Shutters to any prospective client. 5 *****
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Sante Agostino
Trustindex verifies that the original source of the review is Google.
We had eight widow roller shutters installed. We are very happy with the result. Bob is excellent and really knows his stuff. The installers Goran, Andrew and Nick were fantastic. Do yourself a favour and skip all the fly by nighters and make sure you at least consider Securetech, you will not be disappointed.
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Chris Rasmussen
Trustindex verifies that the original source of the review is Google.
We had an issue with our existing blinds from another company (not Securetec) but that company provided an almost non-existent level of support for what turned out to be a basic issue.
I called Bob to see if he could help and found him to be professional, approachable, courteous and more than willing to help even though we hadn't even bought anything from him. From asking for a photo of the issue to sending that photo around his colleagues I can confidently say that Bob's level of customer service is far beyond what it needs to be.
We'll be needing more shutters soon and I'll be making the first call to Bob and his team.
Thanks for the great experience, even as someone that's not even a customer yet.
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Emma Young
Trustindex verifies that the original source of the review is Google.
Bob and the team at Securetec are awesome at what they do! Have had two sets of roller shutters installed at our property with them now, on two different occasions and both times it's been a breeze. Quick, easy and thorough install. Bob is an absolute pleasure to deal with, from start to finish. Even delayed invoicing me for a month when I came home from a short hospital stay, an absolute gem in the business that you wouldn't find elsewhere! Highly recommend.
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Sarah Hl
Trustindex verifies that the original source of the review is Google.
Thank you to Bob and the Securetec Roller Shutter team. Bob gave us instant ease when we met him, very genuine and trusting attitude. Bob was responsive and in contact throughout the quote, installation and after the work was all finished. The shutters were installed a day after we called him and the electronic switches took a week later due to weather. Even when the raining stopped the electrician, Bob was giving us updates on when they would come and who, by name, would be arriving on the property. In contrast, to other quotes in the area, we found Bob had the best value for money and sturdy shutters. Very happy customer! Even installed a dog door for us too. I have recommended Bob and the team to others already but the shutters sell them selves when people see them. Thank you for making us feel more secure in our home and to stop the heat from getting in for Summer !
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Law
Trustindex verifies that the original source of the review is Google.
Very happy with Securetec. The guys completed a tricky retrofit roller repair/conversion job in my home involving drilling through walls and high ladder climbing and challenging electrics in fine style. Very quick, polite and professional. Recommended.
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Steven Zagami
Trustindex verifies that the original source of the review is Google.
For all your roller shutter and window need it’s as easy as 1,2,3
1-Call Bob
2-Tell him what you want
3-Book in the install
Trust me guys, look no further, Securetec Roller shutters are Melbourne’s best
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Sattar Heaidari
Trustindex verifies that the original source of the review is Google.
Bob and his team where great did a great job & good price
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Brentan Amadori
Trustindex verifies that the original source of the review is Google.
Really great experience. Bob was super knowledgeable and explained everything really well. The team who installed everything were also great and the price and quality was fantastic!
